FREE SHIPPING in Canada on orders over $100!

Shipping Policies

We're thrilled to offer free shipping anywhere in Canada on all orders over $100.

For orders under $100, there will be a Canada-wide flat rate shipping cost of $15.

We are unable to ship outside of Canada at this time.

We aim to ship out all orders within 5 business days pending availability and verification of payment. We will contact you via email once your order has been shipped.

Orders are shipped out via Canada Post and delivery times may vary due to location, weather, etc.

UNDELIVERABLE PACKAGES:

If your order cannot be delivered because of an incorrect or incomplete shipping address, Close To You is not responsible if it is lost. If the package is returned to us, you will receive a refund for the item(s) purchased. Shipping fees will not be refunded.

CANCELLATIONS:

Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations or applying discounts.

Please note that by completing the checkout process you are agreeing to our store policies. For direct assistance, questions or comments about online orders, please contact us at info@closetoyou.ca.

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